At the University of Wisconsin (UW) Hospital and Clinics in
Madison, patients' identification bracelets bear much more their
name and date of birth. Each bracelet features a tiny bar code
that, when scanned, retrieves a comprehensive record detailing
every medication the patient has been prescribed and every time
that medication has been administered in the hospital, a 400-bed
medical center that provides more than 3 million medications each
year.
The bar code, similar to the UPC codes long used in grocery
stores, is key to a system designed to prevent the estimated 34%
of adverse medication events caused by errors in administration.
After implementing the system, the hospital saw its medication
error rates plummet 87% a rate similar to that experienced
by Veterans Administration hospitals and others that have adopted
the technology. Yet, despite bar coding's potential for reducing
medication errors, UW Hospital and Clinics is one of only about
150 hospitals that installed the scanning systems throughout their
facilities.
The reason for this sluggish adoption rate: with only about
35% of pharmaceuticals imprinted with a barcode, hospitals were
reluctant to invest in scanning technology.
But that's expected to change as a result of the Food and Drug
Administration's (FDA) Feb. 25 rule requiring pharmaceutical companies
to apply FDA-approved, machine-readable bar codes on most human
drugs and biological products, such as blood for transfusions.
Each bar code must include the drug's 10-digit, three-segment
National Drug Code number, at a minimum, and also may contain
product expiration dates and a lot number. The rule requires new
medications to feature a bar code within 60 days of their approval,
and existing drugs and blood products to comply within two years.
The FDA projects the rule will prevent nearly 500,000 adverse
medication events and transfusion errors and save $93 billion
in health care costs, pain and suffering, and lost work time over
20 years.
The new FDA requirement already has given a major boost to
bar-coding systems, said Scott Wallace, president and CEO of the
National Alliance for Health Information Technology. The alliance
was co-founded by the AHA and includes more than 100 health care
providers, suppliers and technology organizations that are working
to harness the power of information technology (IT) to enhance
patient safety and improve hospital and health care operating
efficiencies. "The rate of adoption has skyrocketed in the
past several months alone in anticipation of the rule," said
Wallace. "We'll see a dramatic shift, and bar-coding systems
will become a standard of care."
Still, with a hefty price tag of $500,000 to more than $1 million,
the systems remain beyond the reach of many hospitals, already
stretched due to dwindling reimbursements, workforce shortages
and other IT demands. Wallace emphasizes that, beyond the initial
investment required, hospitals implementing bar-code systems also
will incur significant employee training and system maintenance
expenses.
But Wallace said hospitals can expect a considerable return
on their investment due to improvements not just in patient safety
but also in efficiency. Nurses will be able to print out complete
medication administration reports at the end of their shifts,
instead of manually logging the information shaving time
off of every shift. And that information will be reported in real-time,
meaning hospitals can bill for medications more quickly. It also
means better charge recapture, as the system automatically records
every medication administered. Wallace said hospitals also should
look to insurers to "step up to the plate and reward their
investment in these systems" by cutting liability costs.
Mary Beth Navarra, director of medication safety for McKesson
Corporation, maker of bar-coding systems and other health information
technology, said the potential for patient safety improvement
lies not only in the technology itself but in the process required
for implementation: "It really is a process change,"
said Navarra, who is a member of the alliance's barcoding committee.
"It requires nursing and pharmacy to take a step back and
evaluate how they deliver care, and then implement technology
to improve those processes. And ultimately, it brings multiple
parts of the hospital together under the same system."
The system is "remarkably simple," said Steve Rough,
pharmacy director at UW Hospital and Clinics. Before administering
a medication, the nurse scans the patient's unique barcode and
a barcode on the drug label using a wireless, hand-held device.
The portable device instantly displays the patient's medication
administration history and warns the nurse of an error such
as a wrong medication, wrong time or wrong dose before it
can occur. Rough said a warning or alarm is generated 3.2% of
the time a medication is scanned.
He agrees with Wallace that the bar-code system "pays
for itself many times over each year in reducing error."
He added that the technology also has great potential as a nurse
recruitment and retention tool: The hospital has seen nurses'
satisfaction rates jump 42% due to the bar-coding systems.
"It gives nurses a sense of security," said Betty
Nichols, director of information systems at Eisenhower Medical
Center in Rancho Mirage, CA, which made the decision to implement
a bar-code system about a year-and-a-half ago. "It's a second
check to verify that the right drug is being administered at the
right time, in the right dose, to the right patient."
The alliance's Wallace expects widespread adoption of the systems
to take three to four years because of the considerable capital
and time about 18 months required to implement them.
"But we now have good models of how it works," he said.
"It's not a bleeding-edge technology any more."