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HPOE webinar: 'Hearing all voices' in the patient experience

October 3, 2013

The AHA’s Hospitals in Pursuit of Excellence initiative will host a free webinar Oct. 22 titled, “Hearing All Voices: Race, Ethnicity, Language and the Patient Experience.” Representatives from the Disparities Solutions Center at Massachusetts General Hospital will discuss strategies for measuring the patient experience of racial, ethnic and linguistic minorities. For more information and to register for the event, from 3-4 p.m. Eastern Time, click here. HPOE is the AHA's strategic platform to accelerate performance improvement in hospitals.