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Survey: 'Most Wired' hospitals use IT to improve performance

July 23, 2012


The nation’s “Most Wired” hospitals are leveraging the adoption and use of health information technology (IT) to improve performance in a number of areas, according to Health Care’s Most Wired 2012 Survey, released July 10.

Among other key findings, the survey found 100% of the Most Wired hospitals check drug interactions and drug allergies when medications are ordered, while 90% use performance improvement scorecards to help reduce inefficiencies.

Nearly half of the Most Wired hospitals reported using social media for community outreach and crisis communication, compared to just one-third of total respondents. More than 25% offer care management messages and chats with physicians.

The AHA conducts the survey in cooperation with McKesson Corp. and the College of Healthcare Information Management Executives. Participating hospitals and health systems are assessed based on progress in adoption, implementation and use of IT in four critical areas: infrastructure; business and administrative management; clinical quality and safety (inpatient/outpatient hospital); and clinical integration (ambulatory/physician community).

The AHA’s Hospitals & Health Networks magazine details the survey results in its July cover story, available atwww.hhnmag.com.


“As shown by these survey results, hospitals continue to demonstrate how IT not only can be used to improve patient care and safety, but it is also a means to improve efficiency,” said AHA President and CEO Rich Umbdenstock “Equipping caregivers with the information needed to drive quality, safety and efficiency will continue to be an imperative as the challenges facing health systems grow increasingly complex,” added Pat Blake, president of McKesson Technology Solutions.

Blake also noted that the “effective use of health IT, including actionable analytics and connectivity, can be a strategic lever as hospitals and health systems work to drive better outcomes while managing capacity, reducing costs, and coordinating care across multiple settings and caregivers.”